Contact us
We're always happy to help.
Whether you have questions about an order, shipping, returns, product recommendations, or anything else, our customer support team is ready to assist you.
Customer Support
CozyPlush.store
Address
1200 Rue Stanley
Montréal, QC H3B 2S8
Canada
Phone
(416) 366-8667
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed
We aim to respond to all email inquiries within 24 hours on business days.
If you're contacting us regarding an existing order, please include your order number so we can assist you as quickly as possible.
Thank you for shopping with CozyPlush. We appreciate your trust and look forward to helping you whenever you need us.